On Tuesday, November 17, there will be a planned network outage from 4 am to 6 am. During this outage, the Willamette View IT team will be making updates to the core switches. This update is necessary to ensure the security of our networks.

What Is Affected By This Outage

Systems that rely on Willamette View’s corporate network will be temporarily unavailable. Ths means that staff working during this time will not have internet access, phones (except for some cell phones, such as the security cell phone), or access to any systems that connect to our corporate network.

Some other systems will not be working during this outage as they require access to the corporate network. These include building vestibule intercoms, WVTV screens, guest Wi-Fi, and phones in Heron Heights residences. Please make sure to carry your Willamette View ID with you for building entry, if you must leave the building during the outage.

What Is Not Affected

Resident internet and cable TV service will not be affected during this outage. Doors with Salto locks are also not affected and will operate normally.

Thank You for Your Patience

We expect that this update will not take more than two hours and that the network will be up and running by 6 am.