Announcements

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The sign up sheet for an outing to the Oregon Historical Society Museum on January 8th will be available at the Manor Bulletin Boards on Friday, December 27th.  Details available on the website at Events/Outing Committee Schedule.

Updated Monday, December 23, 2024

Thank you to all who attended the Sentrics presentations last week. Residents posed excellent questions, and many are detailed in this email below.

If you missed the presentations and wish to view the recordings, you can find them linked here: 
Sentrics PHB Presentation 12/17/24 Morning or Sentrics PHB Presentation 12/17/24 Afternoon
The presentations have identical content, but different questions from residents.

The Sentrics PHB enrollment is linked here:  Sentrics PHB Registration
 

Hard copies of registration forms are also available at Manor Reception, the Wellness Office in the Court, and Resident Services, 1st Floor of the Manor. Please remember the enrollment form must be 100% complete and returned to Manor Reception or the Wellness Office in the Court no later than Friday, January 31, 2025, for a device to be ordered and programmed for you.  


ENROLLMENT and DISTRIBUTION TIMELINE 

  • Monday, December 23, 2024
    • Email is sent out to all independent living residents with a link to the Enrollment Form.  The link allows for the form to be completed online and will be submitted directly to the Wellness Office to verify it’s complete and ready to go.
    •  Hard copies are available at Manor Reception, Wellness Ofc, Resident Svcs.
  • Monday, December 23, 2024, through Friday, January 31, 2025
    • This is the OPEN ENROLLMENT window for all independent living residents. Completed Enrollment Forms must be submitted no later than Friday, January 31, 2025, to be included in the order to Sentrics.
  • Monday, March 31, 2025
    • The Philips Personal Help Button (PHB) system is turned off at 12:00 noon.
  • Tuesday, April 1, 2025
    •  New Sentrics devices are activated.
  • Tuesday, April 1 – Friday, April 4, 2025
    • New Sentrics devices are distributed to independent living residents.  Details regarding the distribution process will be provided at a later date.

Answers to Some Common Questions

Q1.    Is there a cost or monthly fee for me to sign up for a Sentrics device?
A1.     No.  Willamette View is offering a device for no charge to each independent living             resident who is a resident or who takes occupancy by March 31, 2025.

Q2.    What is the coverage of the device?
A2.     Coverage is all of the United States including Alaska and Hawaii.  The team is verifying coverage for Canada and will provide more information as soon as it’s available.

Q3.    How does the “call tree” work?
A3.     When you complete your Enrollment Form, you will be asked to identify the             individuals you want contacted when your device is activated.  The call center will be communicating with you via the device during the ‘event’ and will begin the    response process.  If you are having an emergency, they will immediately contact   911, then they will proceed to contact the 1st name on the list, then the 2nd name,            then the 3rd name until they reach an individual.

Q4.    Will WV’s Campus Safety & Security (CSS) team be notified if my button is pushed?
A4.     Willamette View’s Campus Safety & Security name and number will be listed in        your contacts by default. They will be notified by Sentrics when your button is        pushed while you are on campus if you need assistance or if 911 is called on your   behalf.

Q5.    Can I get the device wet? 
A5.     Yes.  The device is water-resistant.  For example, the device can be worn in the                 shower.  However, the device         should not be completely submerged under water          for more than 15 minutes, so it should not be worn in the pool.

Q6.    What happens if the device fails?  Does Willamette View provide a new one?
A6.     Yes.  If the device fails or no longer works, Willamette View will provide a             replacement unit at no charge unless it has damage from extended period under           water.

Q7.    What if I lose or break the device?
A7.     There will be a charge to replace a device that is lost or broken.  The             replacement charge is $300.00 to cover the costs of purchasing, programming and          activating the device.

Q8.    Do I have to sign up for a device? 
A8.     No. If you don’t want a device, you will be asked to sign a waiver indicating you have been offered and are declining the device.

Q9.    What if I decline now but want to get one later?
A9.     You can sign up for a device after the initial Enrollment Period for no cost.  However, the estimated time to receive and program a new device is approximately 60 days.
           
Q10. What is the battery life of the device? 
A10. If the device has location services enabled, the battery will last 6 days. If the device is in ready mode without location services, the battery will last about 12 days. The device will alert you when the battery is low.
 

Dress up for less at the Carousel!

Starting Friday, December 20, the Carousel is cutting prices to the bone:

  • All men's wear is 50% off through Saturday, January 4
  • All Christmas holiday items in the store are 50% off 

Holiday hours are 11 a.m. to 1 p.m., Mondays, Fridays, and Saturdays.

Closed Wednesday, December 25, and Wednesday, January 1.

The Food and Beverage Department presented their Winter update on December 11, 2024. The presentation includes status of current projects and what will be coming up in the next few months. All residents are encouraged to review this presentation, available as a PDF Download Here.

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